Shipping Policy

We provide China shipping only

TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
  • Transit time is () Working Days (Monday to Friday)
  • Handling time is () Working Days (Monday to Friday)
  • Order cut-off time will be(Time Zone: (GMT+01:00) Amsterdam
Delivery Terms:
  • We use () and Shipping to deliver the product.
SHIPPING COST AND TAX:
  • Shipping charges - Add Shipping Cost
  • All prices and figures are listed in (EUR €) .
  • We Do Not Charge Any Membership
  • We Don't Take Tax
CHANGE OF ADDRESS:
  • We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at kawaiiooinfo@gmail.com
MULTIPLE ADDRESSES:
  • We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately.(kawaiiooinfo@gmail.com)
WRONG ADDRESS:
  • If you provide a wrong address during checkout and our product is returned to us then you will responsible for all shipping costs for re-sending the product.(kawaiiooinfo@gmail.com)

DELAYED:
  • However, there are some cases of delay. We will contact you immediately if the order is delayed over () business days.
TRACKING AN ORDER:
  • Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. (Link Order Tracker Page- Track Here)
Parcels Damaged In Transit:
  • If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.(kawaiiooinfo@gmail.com)

Customer Support:
Email: kawaiiooinfo@gmail.com