Payment Policy

At Kawaiioo LTD, we strive to offer a secure and seamless shopping experience. We accept the following payment methods:

  • American Express (Amex)
  • Apple Pay
  • Google Pay
  • iDEAL
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

Currency

All transactions are processed in EURO.

Payment Security

We take the security of your personal information seriously. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring your payment information is handled securely. Kawaiioo LTD does not store any of your payment details on our servers.

Billing and Order Verification

After placing an order, your billing details will be verified to ensure the information matches the payment method provided. In case of any discrepancies, we may contact you for further verification. Kawaiioo LTD reserves the right to cancel orders that cannot be verified for fraud prevention.

Failed Transactions

If a transaction fails due to insufficient funds or any other reason, we recommend contacting your card issuer or trying an alternate payment method. If you continue to experience issues, feel free to reach out to our support team at Support@kawaiioo.com or call us at +31 6 87149721.

Refunds

Refunds for any returned items will be credited back to the original payment method used. Please allow up to 5-10 business days for the refund to be reflected in your account, depending on your bank or payment provider.