Refund Policy

Items are entitled to be refunded or returned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: (kawaiiooinfo@gmail.com) . or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Cancellation :

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints :

Any complaints about items or the seller should be submitted to our support team. Please email: (kawaiiooinfo@gmail.com). There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities :

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state